Fortifie Terms of Service

Last updated: November 15, 2026

Effective date: November 15, 2026

Provider: [Legal entity name], [business address] (“Fortifie”, “we”, “us”).

These terms govern use of Fortifie’s website, customer accounts, the Hardening MCP, the dashboard, and related services (the “Service”). By creating an account, buying a plan, or using the Service, you agree to them.

1. What Fortifie is — and is not

Fortifie helps software publishers harden and assess their own applications. We apply protection and report what we can honestly measure.

The Service does not make software uncrackable, undetectable, or immune to reverse engineering. We do not claim that hardening runs itself without human judgment. Some jobs need a person at Fortifie to review a result before a hardened file is released. Some jobs cannot be completed and will not produce a downloadable file.

You are responsible for deciding whether a result is suitable for your product and your customers.

2. Who may use the Service

You must be able to form a contract, and you may only upload software that you own or that you are clearly authorized to have us process. You may not use the Service to harden, scan, or analyze someone else’s software without that authorization.

If you use the Service for an organization, you confirm you have authority to bind that organization.

3. Accounts

Sign-in is by a one-time email link. We do not issue account passwords. You are responsible for the inbox you use to sign in and for any API keys created on the account. Keys are shown once at creation; you can revoke them at any time from the dashboard.

The public website’s assessment request (email to [email protected]) is separate from a paid account. Opening an account does not, by itself, change that public path.

4. Plans, quotas, and payment

Paid plans (including Solo and Studio, as listed on the pricing page at the time of purchase) are billed through Stripe. A mid-tier and a custom “contact us” option may also be offered; custom work is quoted separately and is not self-serve checkout.

Fees are in US dollars unless stated otherwise. Unused monthly run allowances do not roll over unless we say so in writing. If a run is refused, blocked, or finished without a hardened file (for example because it needs human review, the build machine is offline, or the job cannot be completed), we still treat it honestly in the product: we do not invent a successful result. How that run counts against a quota is described in the dashboard and may depend on whether work was admitted.

You can manage billing through the Stripe customer portal when it is enabled for your account. Taxes may be added where required. We may suspend access if a payment fails and is not resolved.

5. Uploads and what we will (and will not) return

You can upload a supported file (today: JavaScript, or a Mac app as a Mach-O binary or zipped .app) to be scanned or hardened.

We do not execute your upload as a running application.
We do not return a hardened file when a run needs human review, is plan-only, errors, or is blocked. A download is available only when a run is completed and the file’s SHA-256 matches the recorded digest.
Client-facing status never names our internal protection techniques.
Mac-app hardening may wait on a Mac build machine. If that machine is offline, the job stays queued with a plain “Mac builds pending” message. We do not substitute a weaker or fake result.

You retain ownership of your software. You grant Fortifie a limited licence to store, scan, and process the upload solely to provide the Service, for the retention period in the Privacy Policy.

6. Acceptable use

You must use the Service only for software you are authorized to submit. You may not attempt to break the Service, steal other customers’ data, or use results to attack third parties.

We may suspend or close an account that violates these terms.

7. Confidentiality

We treat your uploads and scan results as confidential, except where you ask us to share them, where we must disclose them to provide the Service (for example to a payment processor for billing, not for the file itself), or where the law requires it. We do not sell your source or binaries.

8. Availability and changes

The Service is provided as-is. We aim for reliable uptime but do not guarantee it. Features, plan limits, and supported file types may change. If we make a material change to these terms, we will post the updated terms and, where appropriate, email the address on the account.

9. Disclaimers and liability

To the fullest extent permitted by law, Fortifie disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Hardening is a reduction of certain risks, not a guarantee of security or of any particular business outcome.

Fortifie’s total liability arising out of the Service is limited to the fees you paid us for the Service in the three months before the claim. We are not liable for lost profits, lost data, or indirect or consequential damages, except where the law does not allow that limit (for example, liability for fraud or for death or personal injury caused by negligence, if that law applies).

10. Termination

You may stop using the Service and close your account by emailing [email protected]. We may terminate or suspend the Service or an account for violation of these terms, non-payment, or if we discontinue the Service, with notice when reasonable. After termination we delete retained uploads on the schedule in the Privacy Policy, except where we must keep a limited record (for example, billing records).

11. Governing law

These terms are governed by the laws of [jurisdiction to be provided by Connor], without regard to conflict-of-law rules. Courts in that jurisdiction will have exclusive venue, unless the law requires otherwise.

12. Contact

Questions about these terms: [email protected].